Top 10 Questions To Ask Prospective Tenants

prospective tenants

1. When and why are you moving?

Unless they provide a good reason, you should be wary of prospective tenants who are hoping to move in straight away. Most rental properties require a month’s notice from the tenant if they want to leave, so a candidate who is looking to move in immediately may have left things too late – a sign that they may be unreliable. And why are they moving? While the reasons will usually be fair and genuine, you should be looking for red flags such as evictions and disagreements with neighbours.

2. How long have you lived in your current residence? 

There’s no better quality in a prospective tenants than reliability, and none worse than flakiness. Whether the potential tenant spent 10 problem-free years in their last rental, or has lived in six apartments in the last 12 months, you can expect their past performance to be a reliable predictor of the future.

3. In what capacity are you employed, and what do you earn?

If the prospective tenants enjoy stable employment in a well-paid position, you can be confident in their ability to pay rent in the long term. A good rule of thumb is if the tenant earns 2.5x the monthly rent, they should be able to afford it. Remember to combine the earnings if the application includes multiple tenants who work.

4. Do you agree to a credit or background check? 

If they agree, you can get a good idea of the prospective tenants’ level of responsibility, both socially and financially. If they don’t, that’s as good a sign as any that they’ve got something to hide. Remember that you’ll need written consent to run these checks – a verbal agreement is not legally binding.

5. Do you have references?

Lying is easy, particularly for those who have a lot of practice. The best way to check the quality of a potential tenant, therefore, is not to get the information straight from the horse’s mouth, but rather to ask an (ideally independent) third party.

Ask for references from former landlords and employers. If the candidate is hesitant to hand them over, it should be a large and loudly flapping red flag. If they do offer some up, take the time to speak to the references directly, and ask probing questions regarding the tenant’s character and reliability.

6. Have you ever been evicted from a property?

An answer of yes shouldn’t automatically annul an application – if nothing else you can be confident that the candidate is honest! There may be extenuating circumstances that are worth listening to. It may have been through no fault of the tenant’s, or a long time ago and with no issues since. If the answer is yes, it’s not a great sign, but be sure to explore the answer further.

7. Will you have the bond and first month’s rent ready before you move in? 

Always take receipt of the security deposit and first month’s rent before the tenant moves in – no ifs, no buts, no asterisks, no exceptions. If they can’t get the funds together in time, they’re not the tenant for you.

8. Who will be living in the property?

A single tenant, a couple, a family, a group of friends? As the manager of the property, you have every right to know who will be inside it. Each type of tenant will bring their own set of pros and cons – young families are stable, but toddlers see every surface as a potential canvas. Sharehouse arrangements can be profitable, but individual tenants will constantly come and go.

9. Are you a pet owner?

Decide from the outset whether your property is pet-friendly or not. If you institute a ‘no pets’ policy, you can happily strike any potential tenant with a pet off your list. If you choose to accept applicants with pets you’ll have access to a greater pool of candidates, but also expose yourself to greater risk – claws, teeth and bodily functions (of pets and tenants alike) can cause real and lasting damage to both the building and its furnishings.

10. Do you have any questions for us?

It’s important to understand that just as you’re trying to find the right tenant for your property, potential tenants are trying to find the right property for themselves. It’s important then to give them the opportunity to ask you questions so that they can identify whether or not the rental is right for them.

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rueben skipper

About the author

Rueben is a consultant at Hamish Turner & Associates. He is an entrepreneur with 20 years of business experience in a number of sectors. In the past decade, Rueben has worked in a handful of technology startups (e.g. Timely) in the area of digital sales and marketing. In addition, he has run a social media marketing agency since 2013 providing social media services and digital marketing services to small businesses across NZ. He also owns a property management company in Dunedin.

You can check out more about his background and follow his VLOG on his Linkedin profile.

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