Rent roll growth - Get testimonials


Obtain individual testimonials from as many clients as you can. These are great to show potential clients to help you win trust. Below is a template you can use when emailing clients for testimonials.

Dear [Client]
Thank you so much for your valued business, I do hope that our working relationship can continue for quite some time.

As you know my position in the company is all about new potential clients that are introduced to {company name}, As I value you as a client, I would appreciate your feedback that I can pass onto them. I would like to use your comments as a testimonial to help convince future clients that they can benefit from working with {Company name}.

To help you get started, I’ve included a few questions, but please feel free to write whatever you would like.

1. Before you started working with {Company Name}, what concerns might have prevented you from engaging our services?

2. After you started working with {Company Name}, what has pleased you the most about our services, or stood out the most?

3. Would you recommend our service, and if so, why?

Thank you for your time, and thanks again for your business. Please let me know if there’s anything further I can do for you.

Looking forward to hearing back from you soon.
Kind regards,
{Company Name}

On your website

Add these testimonials on your website homepage. Then use them as content on your social media.


If you have prospects that have similar needs to a previous client (who has written a testimonial) and then refer them to that client testimonial and better still allow them to speak with them directly.

Facebook reviews

On Facebook people can give you a star rating. For clients that write a positive testimonial and are on Facebook then ask them to rate you on Facebook.

Google reviews

When you get a google review for your office, Google recognises this and places a flag on the Google map when people are doing a search. For example, if you do a search for Real Estate Perth in Australia, the below comes up. Companies with a review or even just a Google+ account will come up first. The company with the most reviews will be placed with a higher ranking.

Kick off 2020 with a
Financial Health Check of your rent roll

About the author

Hamish has over 17 years of experience within the property management industry and has experience throughout New Zealand and Australia as a manager, principal and consultant. He utilised all of this experience to form a property management business that he expanded between 2009 and 2016 into 7 locations around New Zealand.

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REAA Licence 10002029, Excalibre Real Estate Richmond Limited
Excalibre Real Estate Richmond Limited - Licensed Agent (REAA 2008)
257 Queen Street, Richmond, 7020